The Punjab Safe Cities Authority (PSCA) has rolled out a major upgrade to its Public Safety App, making it fully accessible without the need for internet connectivity. This development marks a significant step forward in ensuring safety and security for citizens across the province, particularly in areas where digital access remains limited.

Emergency Services Without Internet

With the upgraded system, citizens can now connect to emergency services—including police, ambulance, and fire brigade—even in low-connectivity or no-internet zones. This innovation ensures that help is just a tap away, regardless of network availability. The initiative is expected to save lives in critical situations, especially in rural and disaster-prone areas.

Advanced SOS Features for Safety

The app now comes equipped with gesture-based SOS alerts, enabling users to send distress signals quickly and discreetly. It also includes fall detection technology designed specifically to assist epilepsy patients, ensuring timely medical response in emergencies. Additionally, the app provides real-time flood notifications, a crucial feature for communities vulnerable to seasonal flooding in Punjab.

Inclusive Design for Vulnerable Groups

A standout aspect of the upgrade is its focus on inclusivity. The app offers sign language agents to assist hearing-impaired users and integrates disability ID lock screen options for easier access to personalized support. Furthermore, video call functionality has been introduced, giving vulnerable groups direct and immediate communication with safety operators. These features reflect PSCA’s commitment to making public safety accessible to all citizens, regardless of physical or communication barriers.

Technology Serving Communities

By expanding the app’s capabilities, PSCA is aiming to bridge the gap between technology and public service. The new features not only improve emergency response times but also strengthen the sense of security for individuals across diverse backgrounds. Authorities have highlighted that the app’s design is rooted in community needs, ensuring that every citizen—whether in urban centers or remote villages—has equal access to protection and assistance.

A Step Toward Smarter, Safer Punjab

The offline accessibility and inclusive tools in the Public Safety App mark a new era of digital governance in Punjab. As disasters, medical emergencies, and safety risks continue to challenge communities, the PSCA’s initiative demonstrates how innovative technology can play a central role in building resilience and ensuring timely support for all.