Islamabad Police Launches ‘One Info App’ for Emergency Assistance

In a landmark move aimed at enhancing citizen safety and convenience, the Islamabad Capital Territory (ICT) Police has officially launched the ‘1info’ or ‘One Info App’. This innovative digital tool is designed to provide instant assistance to citizens during emergencies and streamline the process of reporting suspicious or criminal activities. The initiative marks a significant step forward in the modernization of law enforcement services in Islamabad.

The Vision Behind the ‘One Info App’

Director-General of Safe City Islamabad, Shakir Hussain Dawar, elaborated on the app’s purpose and features during an interview on the ARY News program ‘Bakhabar Savera’. He emphasized that the primary goal is to protect citizens by offering a reliable and easy-to-use platform for reaching police support. The app is particularly useful for people who may find it difficult to contact the police through the traditional emergency helpline ‘15’, ensuring that help is always just a tap away.

Dawar highlighted that the Islamabad Police is committed to utilizing technology to improve public safety. The ‘One Info App’ stands as a testament to the department’s dedication, providing residents with an efficient way to report incidents and seek rapid response from law enforcement.

Key Features of the One Info App

The ‘One Info App’ is designed with user-friendly features to cater to the diverse needs of Islamabad’s population. Available for download on both Android and iOS devices, the app offers accessibility and convenience to a wide range of users.

The app’s interface centers around two main buttons:

• Green Button: This feature allows users to report suspicious activities they have witnessed or experienced. By pressing the green button, citizens can alert the police about potential threats or unusual occurrences in their vicinity, contributing to proactive crime prevention.
• Red Button: In case of an emergency or ongoing crime, the red button enables users to prompt immediate police action. This function ensures that help is dispatched quickly to the scene, potentially saving lives and property.

Shakir Hussain Dawar explained that complaints received through the app are prioritized based on their urgency. Emergency situations are addressed instantly, while other complaints are recorded and resolved at an appropriate time. This systematic approach guarantees that every concern is attended to efficiently.

Encouraging Public Participation for Safer Communities

The launch of the One Info App is part of a broader strategy by the Islamabad Police to foster community engagement in maintaining law and order. Citizens are strongly encouraged to utilize the app not only during emergencies but also to report any suspicious activity. By empowering residents to participate in their own safety, the police aim to create a more secure environment for all.

Dawar further urged citizens to familiarize themselves with the app’s features and make it an integral part of their daily lives. The accessibility of the app on major mobile platforms ensures that most people can benefit from its services without additional hassle.

Integration with Other City Services and Events

While Islamabad moves forward with digital policing, other cities are adopting similar tech-driven approaches to public safety. For instance, Karachi’s traffic police recently announced a detailed parking and route advisory for Independence Day events, demonstrating the increasing use of technology in city management.

During major public gatherings, such as those at the National Stadium, Karachi authorities have implemented systems to streamline vehicle entry and parking. Only vehicles with special stickers are granted access through designated gates, and shuttle services from parking areas like Expo Centre and China Ground facilitate attendee transportation to the event venue, ensuring order and safety.

A Step Towards Smarter Urban Security

The introduction of the One Info App by Islamabad Police reflects a growing trend of leveraging technology to create smarter, safer cities. By making emergency assistance and crime reporting more accessible, authorities are not only improving response times but also promoting a culture of vigilance and civic responsibility among residents.