Sindh Governor Syed Nihal Hashmi has inaugurated a modern NADRA Mega Centre in Karachi’s Surjani Town, aiming to improve access to essential identity and documentation services for millions of residents in the area and surrounding localities.
The newly established facility has been designed to streamline the identity registration process and reduce the burden on existing centers across the city. Officials stated that the initiative reflects a broader effort to enhance public service delivery through improved infrastructure and expanded citizen facilitation.
The mega centre is equipped with 20 one-window counters, allowing citizens to complete multiple services under a single roof. This setup is expected to significantly reduce waiting times and improve the overall efficiency of identity-related processes, including CNIC issuance, renewal, and other registration services.
The inauguration highlights the continued expansion of the National Database and Registration Authority (NADRA) service network across urban and semi-urban areas of the country. By bringing services closer to densely populated communities, authorities aim to ensure faster and more convenient access for the public.
Special attention has been given to inclusivity at the Surjani Mega Centre. Dedicated service counters have been established for senior citizens and persons with disabilities, ensuring priority access and ease of processing. In addition, a spacious waiting area with a capacity of approximately 200 people has been set up to accommodate high visitor turnout.
The development is expected to benefit residents of Surjani Town and nearby neighborhoods, where population growth has created increasing demand for government services. Officials believe the new centre will help reduce congestion at other NADRA offices in Karachi while improving service efficiency.
The launch of the mega centre aligns with ongoing government efforts to modernize administrative services through digitization and improved infrastructure. With enhanced capacity and user-friendly facilities, the centre is expected to play a key role in improving citizen experience and reducing delays in documentation services.
As demand for identity registration continues to grow, the establishment of such facilities is seen as an important step toward strengthening public service delivery and ensuring that essential government services remain accessible to all citizens in a timely and efficient manner.
