The Faisalabad Electric Supply Company (FESCO) has introduced a QR code-based payment facility to make electricity bill payments faster and more convenient for consumers. The new system allows customers to pay their electricity bills and demand notices directly through banking applications and mobile wallets without visiting bank branches.
The initiative has been developed in collaboration with the Power Information Technology Company (PITC) as part of efforts to improve digital payment services and simplify electricity-related transactions.
Under the new facility, consumers can use QR codes to complete payments through supported mobile banking applications and digital wallets. The system is designed to reduce the time and effort required to pay electricity bills while providing an alternative to traditional payment methods.
Previously, many electricity consumers relied on bank branches and physical payment counters to settle their monthly bills. This often required travelling to payment locations, waiting in queues and managing payments within banking hours.
With the introduction of QR code payments, FESCO aims to make the process more accessible by allowing customers to complete transactions using their smartphones. Consumers can scan the relevant QR code through a compatible banking application or mobile wallet and follow the payment instructions.
The facility also covers demand notices, which are issued for different electricity-related requirements. This provides consumers with another digital option for handling payments without depending entirely on physical banking services.
Digital Payments Aim to Improve Consumer Convenience
The collaboration between FESCO and PITC reflects the growing use of digital technology in Pakistan’s electricity distribution sector. Utility companies are increasingly exploring electronic payment systems to improve customer services and reduce dependence on manual transactions.
QR code payments offer a straightforward way to transfer money by allowing users to scan payment information instead of manually entering lengthy billing details. This can help simplify the transaction process and reduce the possibility of errors when entering payment information.
The facility may also benefit consumers who have limited time to visit banks or live away from traditional payment centres. People who regularly use mobile banking and digital wallets can manage their electricity payments through services already available on their smartphones.
Another potential advantage is the reduction of pressure on physical banking counters, particularly during monthly bill payment deadlines. When more customers adopt digital payment methods, traditional payment facilities may experience fewer queues and shorter waiting times.
For consumers, however, it remains important to use official payment channels and verify the displayed billing information before confirming a transaction. Customers should also retain digital payment receipts or transaction confirmation messages for future reference.
The introduction of the QR code facility is part of the broader shift towards digital financial services in Pakistan. Mobile banking, electronic transfers and digital wallets are becoming increasingly common methods for paying utility bills and managing everyday financial transactions.
FESCO’s latest initiative aims to make electricity bill payments more efficient while providing consumers with additional flexibility. The collaboration with PITC also highlights the role of technology partnerships in improving public utility services.
As digital payment adoption continues to expand, facilities such as QR code billing could help make routine transactions simpler for electricity consumers and reduce the need for unnecessary visits to banks and payment centres.
